Regulators, media, and local partners, whose attitude affects the entire market entry.
The company wants to talk about its offering and loyalty programme, the journalist wants to write about how the new law is changing the market.
By offering open facts and expertise before anything is ever pitched to a journalist.
By offering the journalist a perspective on the market opening itself, not just a press release about your own company.
Do you want to be "the trusted, now-Finnish alternative" or "the one with the best offers".
The image of aggressive or irresponsible marketing, which is a particularly sensitive topic in Finland.
Is there a ready response process, or is it improvised in the moment.
Is there a named person who can make decisions without waiting for the whole leadership team to convene.
Has a crisis scenario been simulated in advance, or is it assumed the right response will come naturally in the moment.
Responsibility is told as a story, not as a legally required warning line at the end of an ad.
A concrete act that genuinely benefits customers and society is more interesting to a journalist than a general responsibility statement.
Even though a misstep can tarnish the whole industry, a competitor's negative publicity can open space for your own message if you respond quickly but tactfully.
Is communication coordinated so the same thing isn't told differently across different channels.